Thanks for dropping by and commenting. This is actually an old site that I’ve neglected for some time because all my attention and focus has been spent on these (amongst others);

http://nicwindley.co.uk
and
http://eb2bleads.co.uk

I may come back to this site at some point and get it going again.

I am Kate, a writer for Business News Wire and thought I would let you know that I have mentioned this blog on a new Business News Wire post. You can find yourself being mentioned here http://www.businessnewswire.co.uk/journal/2011/3/30/my-top-5-blogs-of-march.html.

Thank you for sharing this information, I thought it was very interesting.

Many Thanks,
Kate

I like how you mention taking your customers for granted and letting them leave angry without resolving a dispute. So many times you see a business fail because they let their emotions get the best of them and do not resolve an issue with a client/customer.

It has been found that many times an angry customer/client will come back for more business if their disputes are fixed. Even though you may not agree with someone, it does not mean you should not try to fix it, this will help keep your business running.